Feedback and Complaints
Mace Avenue, Braintree
Essex, CM7 2AE
Telephone: 01376 347100
Fax: 01376 349934
Whatever you think about our services, we would like to hear from you. Compliments are always welcome of course, but if you have had a bad experience or have any difficulty with our services, please let us know so that we can try to rectify the problem or offer some explanation.
You can pass on your comments to any member of staff. we have systems in place for ensuring that all feedback is notified to the practice manager.
The practice operates a formal complaints system. An information leaflet outlining the procedure is available at reception or for you to download below.
Below are some links to more complaints information:
Patient Advice and Liason Service (PALS) (Opens in new window)
Mid Essex Hospitals Complaints (Opens in new Window)
