Please be aware the dispensary window is closed from 13:00 - 14:00

From the 4th November the Dispensary will close at 6pm 

The Switchboard is open 08:00 -13:00 and 14:00 – 18:00

Our phone options:

• Press 1 cancel an appointment
• Press 2 to make an appointment, request a sick note and general enquires
• Press 3 for Results between 15:00 and 17:00
• Press 4 for Dispensary (medication queries only) between 10:00 and 12:00 or 15:00 and 17:00
• Press 5 for Administration between 10:00 and 13:00
• Press 6 for Secretaries between 10:00 and 12:00 or 14:00 and 15:30

If you need medical assistance when the surgery is closed Please call NHS 111

Calls are free from any landline or mobile phone.

In a genuine emergency you should call 999. Chest pains and / or shortness of breath constitute an emergency.  

111 online is a fast and convenient alternative to the 111 phone service and provides an option for people who want to access 111 digitally. 

Your needs will be assessed and you will be given advice about whether you need:

• Treat yourself at home
• Go to a Primary Care Centre

If you need face to face medical attention you may be asked to attend a Primary Care Centre.

Click here to access NHS 111 online or call 111 to speak to a staff member.

As of 1st April 2025, there will be an administrative change to the way the five GP practices within Braintree Primary Care Network (PCN) work together. 

Blandford Medical Centre, Blyth’s Meadow Surgery and Mount Chambers Surgery will directly manage the PCN but will work closely with Church Lane and Silver End practices to ensure all patients continue to have access to the full range of PCN services they currently do. 

This means that patients from all five practices will still benefit from the following PCN services: 

•               Enhanced Access (all appointments covering 6.30-8.00pm Monday to Friday and Saturdays 9.00am-5.00pm will continue to be access your registered practice);

•               Support to care home residents;

•               Medication reviews and advice;

•               Access to a broad range of healthcare and support professionals: pharmacists, nurse practitioners, physician associate, paramedics, physiotherapists, care coordinators, social prescribers and mental health workers.

These PCN services are in addition to those already provided directly by each of the practices to their registered patients, such as medical advice, vaccinations, screening, and management of long-term conditions. 

Patents should not notice any difference as a result of this change, and all practices remain committed to jointly delivering the same high standards of service our patients rely on. 

If you do any questions regarding this matter, please contact us on Braintree.pcn@nhs.net.